Managed IT Services Privacy Policy

Introduction

Welcome to our Privacy Policy. We encourage you to read this document thoroughly, as it holds critical information regarding the handling of your personal information by us. This policy is applicable exclusively to our website; should you navigate away from our site via a link or otherwise, the privacy policy of the new site will govern. We have no sway over, nor do we assume responsibility for, the privacy practices of other websites. Please review their policies before proceeding.

Identity and Contact Information

Managed IT Services Limited, a recognized entity in the domain of IT security and compliance, operates under strict adherence to the Data Protection Act 2018. As the data controller, we are committed to safeguarding your personal information within the framework of applicable laws.

Collection and Use of Personal Information

We gather various types of personal information for distinct purposes, outlined as follows:

– Contact details such as name, address, email, and phone number, collected through website registrations, surveys, promotions, or direct communications.

– Information related to transactions or potential transactions, including credit references and background checks, primarily concerning companies but occasionally involving personal data of associated individuals.

– Technical data from website visits, including IP addresses and browsing behaviour, collected not for individual tracking but to enhance website functionality and user experience.

Purpose and Legal Basis for Processing Personal Data

Our processing of your personal data is grounded in:

– Compliance with legal and regulatory obligations.
– Execution or preparation of a contract with you.
– Legitimate business interests, unless superseded by your rights and interests.
– Explicit consent, where applicable.

Our uses of personal data encompass responding to inquiries, providing services, conducting necessary checks for legal compliance, ensuring business policy adherence, and for operational improvements.

Marketing Communications

We engage in promotional communication based on legitimate interests or explicit consent. Your personal information is treated with utmost respect, never shared for marketing without your permission. Opt-out options are readily available for those who prefer not to receive such communications.

Disclosure of Personal Information

Your personal information may be shared with internal staff, subcontractors, and professional advisors as necessary for business operations or legal compliance. Except where required by law, we do not share your information with third parties.

Data Retention

We retain personal information as mandated by UK law, with retention periods varying by data type.

International Transfers

Transfers of personal information outside the EEA are conducted with adequate protections and in compliance with data protection laws, ensuring the security of your data.

Your Rights

Under the Data Protection Act 2018, you are afforded comprehensive rights over your personal data, including access, correction, and deletion rights under certain conditions, as well as the right to object to or limit our processing of your information.

Data Security and Breach Notification

We employ stringent security measures to prevent data loss or unauthorized access, with protocols in place to address potential data breaches. Should a breach occur, affected parties and regulators will be notified as required by law.

Complaints and Inquiries

We aim to resolve any concerns regarding our use of your information. The Data Protection Act also provides for the right to lodge a complaint with the UK’s Information Commissioner’s Office.

Policy Updates

This policy, first published in April 2018 and updated in September 2018, may be revised to reflect changes in law or our business practices.

Contact Information

For any questions or concerns regarding this policy or your personal information, please reach out to us via email at info@manageditservices.co.uk .

This policy serves as a testament to our commitment to your privacy and the responsible management of your personal information in our care.